Store Detective

SEC-008 · § 34a GewO certified · Freudenstadt · Alpirsbach · Black Forest

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Diskreter Kaufhausdetektiv in ziviler Kleidung im Einzelhandel

Discreet store detective services for shoplifting prevention and investigation in retail. Civilian appearance, clean evidence gathering and lawful handover.

Store detective work is aimed at retailers, branch management and retail chains who want to reduce shoplifting preventively and respond in a clean, documented way in specific cases of suspicion. It is particularly useful in branches with elevated shoplifting, during conversions, on high-footfall days or seasonally. The appearance is civilian and inconspicuous; observations and interventions are conducted strictly within the legally permitted framework. There are explicitly no police or sovereign powers — where offences are detected, a proper handover to the police takes place.

Scope of services

Civilian observation

Inconspicuous presence on the shop floor.

Evidence gathering & intervention

Legally sound intervention and securing of evidence.

Handover to police

Proper handover for detected offences.

Written deployment report

Traceable documentation for branch management.

Typical use cases

  • Retail branches with elevated shoplifting
  • Seasonal reinforcement (Christmas trade, summer holidays, sale)
  • Support during conversions or range changes
  • Targeted deployment for specific suspicions

Benefits for private clients & companies

  • Civilian, inconspicuous appearance — no disruption to the customer experience
  • Clean, legally sound documentation and intervention
  • Proper handover to the police for offences
  • Written deployment report for branch management

How an assignment works

  1. Initial contact by phone, WhatsApp or email.
  2. Personal briefing about the occasion, objectives and framework.
  3. Determination of individual requirements (location, period, scope, special needs).
  4. Feasibility check and review of current capacity.
  5. Binding written quote based on the current price list.
  6. Operational planning, briefing and clear allocation of responsibilities.
  7. Discreet and documented execution within the agreed framework.
  8. Debriefing and feedback where useful for the assignment.

Requirements

  • Contact to branch management
  • Internal rules for intervention and process
  • Minimum deployment 4 hours
  • Branch(es), times and focus areas
  • Binding confirmation only after capacity and feasibility check
  • All activities strictly within the legal framework (§ 34a GewO, GDPR)

Pricing

Store Detective starts from €32/hour

Minimum deployment 4 hours · by arrangement

The binding total price results from the individual written quote (§ 3a para. 1 PAngV). Travel, night, Sunday and public holiday surcharges and short-notice assignments (under 48 hours lead time) may be charged additionally. As a small business under § 19 UStG no VAT is shown.

Frequently asked questions

Which branches is this suitable for?+

Retail branches of any size — particularly those with elevated shoplifting, on high-footfall days or during seasonal peaks.

Do employees know about the deployment?+

By arrangement. Usually only a small circle (branch management, shift leaders) is informed to preserve the discretion and effectiveness of the deployment.

Are there police powers?+

No. Store detectives work exclusively within the scope of domiciliary rights, the § 34a GewO expert qualification and applicable criminal and data protection law — without police or sovereign powers.

How is the intervention conducted?+

Only in a legally sound way: after unambiguous observation, clean evidence gathering and within the scope of domiciliary rights. For detected offences a proper handover to the police takes place.

Is there a minimum deployment?+

Yes. Typically 4 hours per deployment so effective observation is possible.

How is the price calculated?+

Based on the price list (from €32/hour), duration, branch(es) and travel. The exact price is transparently disclosed in the written quote.

What is the fastest way to get in touch?+

Fastest via WhatsApp or by phone on +49 174 494 0656. Alternatively by email to Info@secureline-jakobgreb.de — enquiries are answered promptly.

Are there surcharges for night, Sunday or public holiday assignments?+

Yes. For assignments between 22:00 and 06:00 as well as on Sundays and public holidays a customary industry surcharge applies. The exact amount is transparently disclosed in the written quote before the assignment starts.

How is discretion ensured?+

All assignment information is treated confidentially. Appearance, clothing and communication are tailored to the assignment — from civilian and inconspicuous through to visibly present.

Which regions do you cover?+

The core area is Alpirsbach, Freudenstadt and the entire Black Forest. Assignments throughout Baden-Württemberg and beyond are possible on request; travel costs are shown transparently in the quote.

Request a free quote

Tell us briefly what you need — you will receive a binding quote promptly.